To save lives from natural disasters

9. Providing Psychosocial Support

Psychosocial support aims to prevent mental health issues and strengthen resilience to stress by easing the pain and suffering of disaster victims who have experienced physical or emotional trauma. Disasters can trigger various emotional responses, such as loss, anxiety, and anger, though these reactions differ from person to person. Some may even experience physical symptoms, making it essential to provide support tailored to each individual’s needs.

The Japanese Red Cross Society’s psychosocial support during disasters differs from the specialized support provided by psychiatrists and clinical psychologists. Instead, the Red Cross offers psychosocial support by listening to disaster affected peoples’ health and other concerns and providing social support, such as relaxation activities (e.g., hand care and footbaths), play areas for children, and public awareness on stress management. When needed, the Red Cross also serves as a bridge to specialized care.

Psychosocial support is a form of humanitarian aid that, with training, can be provided by anyone—not just professionals. Many volunteers can contribute by offering listening support and soothing care activities, such as hot towels, gentle hand massages, and relaxing foot soaks, to help disaster victims.